According to Ho Chi Minh City Customs, customs units at seaport border gates, airports, industrial parks, and export processing zones of high-tech zones will coordinate with warehouse and port units in the area to arrange the area for enterprises outside the customs clearance area to submit and receive dossiers.
For goods imported and exported by air, flights mainly took off at night during the pandemic. Therefore, Tan Son Nhat International Airport Customs Branch has specific solutions to support businesses.
In order to ensure the health and safety of staff performing professional tasks, as well as create favorable conditions for businesses, the branch will be flexible in arranging staff to work directly and remotely, ensuring information goods for businesses most favorable.
For the number of customs officers residing outside of Ho Chi Minh City, who are facing local regulations on testing, medical isolation, etc, the branch will support and arrange people to stay in Ho Chi Minh City to ensure safety and health as well as the number of staff performing professional work.
If a company’s goods are cleared outside of office hours, it must contact the authorities ahead of time to receive the best help.
At Cat Lai Port, where the volume of import and export goods is very large, the Saigon port area 1 Customs Branch carries out customs clearance procedures from 1,000 to over 2,000 declarations each day. To ensure a large volume of goods is cleared in time, the branch has applied specific scenarios to perform the task.
At the customs units outside the border gate, the professional departments also always ensure the support of goods clearance, receive and answer promptly arising problems of enterprises.